Terms & Conditions.

www.steveharmon.com.au. All advice, information and readings are for guidance purposes only. Users must be 18 years or older unless accompanied by a legal guardian.

Take a moment to read these Terms and Conditions and if you do not agree, please do not use this site.

In these Terms and Conditions (Terms), ‘we’ or ‘us’ means Stephen Harmon ABN 76 063 453 697, its successors and assignees and ‘you’ means the person, organisation or entity that purchases products or related services from us at www.steveharmon.com.au (site). The terms apply to:

• All sales made by us to consumers
• All bookings made with us for a personal session, whether Face to Face, Zoom, conference or event, email, phone, or the like, through our website

Orders

Once your booking is requested and a confirmation booking is sent to you, the client/customer, you have entered into a binding agreement for that service.

Payments, Prices & Fees Charged

You agree to pay the amount specified, for the service specified on this site on the day your service is provided.

If your payment is unable to be processed successfully, or fraudulently and/or by unlawful means, we have the right to cancel your booking.

Prices may change without notice. It is recommended that you regularly check our website.

Cancellations / Availability

All bookings are subject to availability.

If we need to either cancel or change your appointment time/date we will contact you using the information provided at the time of booking to make an alternative arrangement at no extra charge. You will only be charged for the services booked.

It is a requirement that if you have to cancel or change your appointment time for any personal reason, you must notify us at info@steveharmon.com.au before the specified date noted below, and all reasonable endeavours to accommodate any request for changes to your booking will be made.

If you, the customer, cancel within 24 hours of the booked date/time, a cancellation fee of 50% of the booked session price may apply.

Late Arrival, Cancellation and Transfer Policy

Late arrivals: If you arrive late for your scheduled appointment, you will receive the remaining appointment time only, and the full fee still applies. If you arrive more than 20 minutes late, your appointment will be cancelled and the fee will be forfeited, as this time was reserved for you and cannot be filled at short notice.

Transfers: Appointments are for the named customer only. Your appointment cannot be transferred, exchanged, or passed to a third party, friend, relative, or any other person you nominate.

Our responsibility: If we are running late, make an error with your booking, or cancel or cannot provide your appointment, you will be offered a reschedule or a refund. Nothing in this policy limits your rights under the Australian Consumer Law.

By booking, you confirm you have read and agree to this policy.

Bookings

Bookings via our contact details on our website: www.steveharmon.com.au

Location & Timing

You agree to attend your booking location, time and date that has been requested by you when making your booking. Incorrect scheduled bookings will be treated as a missed appointment in accordance with our Cancellation policy.

Your location confirmation will be forwarded to you once payment is received.

Cancellation Policy / Rescheduling

I understand that plans can change. If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice.

• 24 hours or more: You can cancel or reschedule your appointment at no charge.
• Less than 24 hours: A cancellation fee of 50% of the booked session price may apply.
• Missed appointments or no-shows: The full session fee may apply.

I will always consider genuine emergencies and unexpected circumstances on a case-by-case basis.

If you need to make a change to your appointment, please contact me as soon as possible.

Client Acknowledges

You warrant that:

• The information you provide to us is true and correct.
• You will co-operate with us and provide us the information when requested to enable us to perform the session.
• There are no legal restrictions preventing you from agreeing to these terms.
• You consent to the use of your personal details.

You acknowledge & agree:

• When you participate or engage in a session it may affect your emotional state.
• The session is subject to your interpretation and is not to be treated as professional medical, psychological, legal and/or financial advice.
• The accuracy, completeness and/or applicability of a session is not guaranteed.
• You will co-operate throughout and not perform any acts or omissions which may interfere with the session.
• You will not record, film or otherwise capture the session unless authorised by us.
• You agree & acknowledge that your session may be recorded by us and we may, in our sole discretion, provide you with a complimentary copy of the recording. The recorded session is strictly for personal use and must not be published or redistributed by you.
• For legal reasons we advise that all services are offered for therapeutic and wellness purposes. Outcomes may vary between individuals.

Disclaimer & Limitation of Liability

Stephen Harmon at www.steveharmon.com.au and all services offered to you on our site are for therapeutic and wellness purposes. All users are to be 18 years of age or older unless accompanied by a legal guardian.

www.steveharmon.com.au and its practitioners are not responsible for your decisions or choices made based on the advice or information obtained from our website or services. Any information shared during a session is for guidance purposes only. We strongly advise that before making any major life decisions, you seek professional advice from a qualified person in that field — finances, medical care, legal, careers or professional.

Stephen Harmon does not take any responsibility for your actions after the session. Your continuing use of this website and/or any services provided is confirmation that you understand and accept these terms and will act accordingly without recourse.